Years and years ago, I was The phone support tech for a dial-up ISP. For the past few years, I've done phone support for the software I help write.
While doing phone tech support can be a grating, humiliating, degrading experience, if you do it right, it can also be incredibly rewarding; I just came across a couple Thank You notes that were sent to that ISP years ago, addressed to me. A couple years ago, one of the people I helped as part of my current job sent the company a fruit basket.
Whatever you do in life, if you're helping someone as a matter of course, chances are it's a worthwhile habit. If you're lucky, they'll remind you of that fact.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment